1. Complete the course registration.
2. New course participants at the Language Service Unit of the University of Mataram must undergo a placement test to determine their appropriate level based on the test results.
3. Returning participants or those who have previously taken a course at the Language Service Unit should present their certificate from the prior course level.
4. Register on the waiting list before the course begins.
5. Select the course schedule provided by the Language Service Unit and complete the payment process.
6. Wait for information from the staff of the Language Service Unit via SMS/phone/WhatsApp regarding the start of the course according to the chosen schedule.
7. The course will commence according to the schedule communicated by the staff of the Language Service Unit of the University of Mataram.

1. Participants must provide a photocopy of their ID card.
2. Pay the IELTS Official Test fee of IDR 3,150,000 upon registration.
3. The IELTS Official Test is conducted in March and September, or on additional dates specified by UPA Bahasa, University of Mataram.

1. Students must register for the test via the sireg.unram.ac.id website (they can check the TOEFL test schedule before registering).
2. Select the bank and make the payment through a Virtual Account transfer.
3. Participants will receive an ID/Candidate Number to bring on the test day.
4. Registration must be completed according to the available schedule, and testing will be conducted as scheduled.

1. New participants who have not previously filled out their personal information must do so on the Tita – TOEFL Universitas Mataram website.
2. New registrants must come in person for verification of the filled data (this cannot be done by a proxy).
3. Participants will receive an ID/Candidate Number, which must be entered on the Tita – TOEFL Universitas Mataram website (they can check the TOEFL test schedule before registering).
4. Payment must be made by bringing the original ID card, after which they will receive the TOEFL test participant card.

1. Participants must provide a photocopy of their ID card.
2. Pay the TOEFL ITP Test fee of IDR 500,000 upon registration.
3. The TOEFL ITP Test is conducted once a month according to the schedule set by UPA Bahasa, University of Mataram, and within the registration deadline.

1. Bring the document/file to be translated.
2. Fees and processing time depend on the type and volume of the documents to be translated.
3. Translated documents/files can be collected on the specified date with proof of payment.

1. Membawa Poto Copy Sertifikat yang akan dilegalisir
2. Membayar biaya legalisir Rp. 1000,- / lembar

1. Collection of TOEFL Prediction or TOEFL ITP certificates must be done in person.
2. Present the original ID card to the staff.
3. If collected by a proxy, a notarized authorization letter of IDR 6,000 and photocopies of the ID cards of both the authorizer and the authorized person must be provided.

Explanation: Incoming mail refers to all correspondence received by an organization or company from external parties, including individuals or other organizations.

Explanation: Outgoing mail refers to all correspondence created and sent by an organization or company to external parties, including individuals or other organizations.

Explanation: Archiving involves receiving, recording, and storing all types of documents using a specific system.

Explanation: The process involves maintaining office cleanliness through regular cleaning and organization.

Explanation: Security personnel regularly patrol the UPA Bahasa, University of Mataram, premises to create a safe and secure environment.

The SIMAK-BMN (State-Owned Goods Management and Accounting Information System) application is used to manage state-owned assets, including purchases, inter-agency transfers, and disposal.

Inventory management at UPA Bahasa is conducted according to the applicable system.

Explanation: Official vehicles of UPA Bahasa are assets well-maintained and used to support official activities.

The finance manager is responsible for planning, storing, and utilizing funds, as well as preparing periodic financial reports for the organization’s financial cycle.

Evaluation of Non-Civil Servant Employees

1. Non-Civil Servant Employee Performance Evaluation (SKP) is conducted twice a year for remuneration purposes.
2. A yearly evaluation determines whether contracts are to be extended.

Evaluation of Civil Servant Employees

1. Civil Servant Employee Performance Evaluation (SKP) is conducted twice a year for remuneration.
2. An annual evaluation is conducted to determine eligibility for promotion.