About Us

Head of Language Academic Support Unit

1. Providing reports to the university authorities (Rector).
2. Directing and being responsible for all policies of The Language Academic Support Unit.
3. Exploring collaboration opportunities (networking) at local, regional, and international levels.
4. Coordinating the preparation of programs for The Language Academic Support Unit.
5. Being responsible for all activities at The Language Academic Support Unit.
6. Conducting internal and external coordination.
7. Monitoring the implementation of activities occurring at The Language Academic Support Unit.
8. Leading regular meetings at The Language Academic Support Unit.
9. Conducting program evaluations.
10. Mentoring employees.

Secretary of the Language Academic Support Unit

1. Assisting the Head in exploring internal, external, and international collaborations.
2. Collaborating with the Program Coordinator to prepare the schedule before the course begins.
3. Assisting the Administration Coordinator in preparing the necessary correspondence.
4. Preparing instructors before the course activities commence.
5. Conducting regular discussions with instructors before, during, and after the course.
6. Reviewing administrative and financial reports for submission to the Head of The Language Academic Support Unit.
7. Planning regular meetings for The Language Academic Support Unit.
8. Preparing draft collaborations with relevant agencies.
9. Representing the Head in their absence.
10. Mentoring employees.
11. Preparing the draft for The Language Academic Support Unit website.
12. Preparing and revising The Language Academic Support Unit Handbook.
13. Checking daily course readiness together with the Program Coordinator.
14. Assisting the Administration Coordinator and staff in preparing certificates.

Coordinator of Material and Test Development

1. Collaborating with the Secretary to create plans for regular and non-regular course programs.
2. Developing course schedules.
3. Allocating instructors according to their teaching readiness.
4. Coordinating with instructors.
5. Collaborating with the Secretary to plan the development of instructor competencies.
6. Conducting periodic evaluations and monitoring of course programs.
7. Collaborating with other management to promote courses.
8. Controlling the readiness for course implementation.
9. Assisting designated administrative staff in preparing reports on course implementation.
10. Overseeing the issuance of course certificates.

Course and Instructor Coordinator

Coordinator of Bilingualization and Translation

1. Collaborating with the translation team to prepare the translation of documents within the University of Mataram
2. Assisting the leadership of the University of Mataram with activities that require bilingualization.
3. Collaborating with the team to manage translations for The Language Academic Support Unit.
4. Collaborating with the team to plan and develop the competencies of the translation team.
5. Collaborating with the team to promote translation and interpreting activities.

Coordinator of Quality Assurance and Public Relations

1. Collaborating with The Language Academic Support Unit team to develop and formulate quality assurance policies within the Academic Management Unit.
2. Developing and formulating quality assurance policies based on the guidelines and standards applicable at the University of Mataram.
3. Developing and maintaining an effective quality assurance system to evaluate and enhance service quality.
4. Monitoring the implementation of quality assurance policies, ensuring that procedures and guidelines are followed according to the established standards.
5. Analyzing quality data and preparing periodic reports to provide information to leadership and relevant stakeholders.
6. Evaluating the performance of academic services and identifying areas for improvement to increase effectiveness and efficiency.
7. Collaborating with staff in promotion and marketing efforts.
8. Designing and implementing communication strategies to build a positive image of The Language Academic Support Unit in the community.
9. Managing content and social media interactions.
10. Creating promotional materials such as brochures, banners, and videos to introduce the services and programs of The Language Academic Support Unit.
11. Organizing meetings, seminars, or other public events to expand the network and introduce The Language Academic Support Unit to the public.
12. Providing clear and accurate information to the public about the programs, activities, and services offered by The Language Academic Support Unit.

Coordinator of Independent Language Learning Resources and Program (SALL)

1. Responsible for the overall activities of the Independent Language Learning Resources and Program.
2. Collaborating with staff to develop and select materials for the Independent Language Learning Resources and Program.
3. Collaborating with staff to conduct orientations for visitors.
4. Planning the classification and coding of materials.
5. Assisting the Program Coordinator in determining resource materials for courses.
6. Preparing the budget plan (RAB) for the needs of the Resource Center (RC) and the Independent Language Learning Resources and Program periodically.
7. Developing a borrowing system for users (instructors and the public).
8. Monitoring the existence of the Independent Language Learning Resources and Program.
9. Updating the Language Academic Support Unit’s resource materials and the Independent Language Learning Resources and Program materials.
10. Creating a protection system for the materials in the Resource Center (RC) and the Independent Language Learning Resources and Program.
11. Reporting to the Head of the Language Academic Support Unit through the Secretary.
12. Planning activities to develop the Independent Language Learning Resources and Program.
13. Collaborating with staff in promotion and marketing efforts.
14. With the assistance of the Independent Language Learning Resources and Program mentors, providing counseling when needed.
15. Coordinating with the Independent Language Learning Resources and Program Coordinators of each faculty.
16. Conducting periodic monitoring of the Independent Language Learning Resources and Program activities in each faculty.

Koordinator Administrasi dan Keuangan

1. Coordinator of Administration and Finance.
2. Responsible for all administrative activities of The Language Academic Support Unit.
3. Assisting other Coordinators in preparing reports.
4. Collaborating with the financial technical officer to prepare financial reports.
5. Preparing office supplies needs periodically.
6. Receiving payments.
7. Recording income and expenses of The Language Academic Support Unit.
8. With the assistance of staff, collecting all course grades.
9. Archiving all correspondence and activities of The Language Academic Support Unit.
10. Coordinating the photocopying of materials.
11. Organizing the afternoon duty schedule.
12. Collaborating with the Technical Assistant to prepare the honorarium for instructors and other payments.
13. With the help of staff, handling registration and placement tests.
14. Depositing all income of The Language Academic Support Unit to the Rectorate’s treasury periodically.
15. Supervising administrative and financial staff.
16. Drafting Certificates of Information.